Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
In reality the a person gentleman reported perfectly if you are not intending to hold out then you will find very little for me to carry out. So I instructed him I might wait around but I requested if I waited an hour or so as well as the GM had not returned what then? The fellow around the phone did absolutely nothing but get irritated and hung up on me, following politely declaring he was planning to.
Inside the Business, Ryan was there to help you us. He is not a chatty type of dude. Actually, he discovered as aloof and a bit grumpy. He acquired our paperwork in order, circled the cost with tax, and asked how we needed to shell out.
Quit following Albert M. twelve/23/2017 The operator was pretty awesome plenty of that can help me out over a Sunday afternoon. I unintentionally gave him the incorrect yr of my vehicle but he was extremely type and didn't get upset even though he experienced termed his installer to go out to his shop.
We are sorry for referring you to definitely Kevin to Tint your vehicle. We didn't know how he offered his products and services right up until this incident and will end recommending him to our loyal buyers.
Fast ahead to having to really purchase the windshield alternative. So once again, my whole is $245.. I tried using the Yelp check in low cost, as well as the receptionist explained it experienced presently been used considering the fact that I gained the estimate on Yelp. I used to be hardly ever informed that which was the soon after Yelp low cost price. I guess it is sensible that they might implement it instantly since I appear again, but at the very least let The client know. But then, I asked the amount of the high quality glass is initially without the check in. The receptionist tells me $270. Someone you should explain to me how they calculated that the initial cost of $270 minus $35 (Yelp discount) equals $245? It unquestionably provides nearly $235. Even for your aftermarket glass... I had been quoted $220 around the phone and $195 on Yelp. $220-$35= $185.. not $195. The receptionist claims they accidentally calculated it incorrectly. Soon after having an ungainly math dialogue Together with the receptionist.. she says that she will lower the cost down the $35 and that "It really is no trouble". She repeats that two times the truth is. Then requires it again and that she essentially can not give me that massive of a discount, but can decrease it $ten. Let me just increase that I failed to even request a discount, I just required an explanation on how The mathematics and charges created perception. So from $245 she discounted $10... then explained she had to demand me An additional $five for making use of credit history. As of at this time my financial institution statement claims a demand of $235 even though... which I know is how much I must have been billed in the first place in lieu of the $245 if their Yelp low cost of $35 was subtracted through the claimed primary price of $270. For being straightforward, by the end of that conversation, I used to be about it and just desired to depart so I compensated. In the end, all I'm able to say is usually that by no means or sort did Those people costs increase up properly to generate any feeling. Again, the worth is sensible, however the INCONSISTENCY in prices is exactly what ruined it for me.
We confirmed up for our appointment as well as the employees was welcoming, welcoming and acquired ideal to work. They were extensive and Qualified and looked as if it would treatment about The shopper experience. The shop and lobby have been clear and comfy with absolutely free espresso, WiFi and TV.
I'd my uncle's windshield replaced at OC Windshields now and it turned out terrific! The 3 stars is because of the proven fact that I waited for approximately 2 several hours. My appointment was at 10 am, but I didn't go away till about midday. The factor that upsets me is they failed to even commence engaged on the car until eventually about 1115 am. I study by way of other reviews plus they complimented this place on finishing the do the job rapidly. I commend them on ending quickly, but significantly to obtain me wait around that long is sort of disappointing. They might have a minimum of instructed me to come back at a afterwards time or specified me and estimate of just how long it would get. On reflection, I should have asked, but I had been just lucky I brought items for me to accomplish. Also, I just read again on some yelp evaluations that they supply a AAA price cut. I would like they'd have questioned me that when I was paying out because I do have AAA. One more reason for that 3 stars may be the inconsistency in quoted prices. Once more, I commend OC Windshields since the rate was much more economical that other places I researched, but in the long run, the pricing was kind of fishy to me. So I originally inquired about expenditures through Yelp. By way of e mail on June 14, I was quoted $195 for aftermarket glass and $245 for high quality glass. I failed to respond after that or make an appointment. It was not right until these days, June 19, which i made a decision to have my windshield replaced, so I referred to as them this early morning to see if they had an availability nowadays. Remember the fact that when I named, I didn't initially give my title or point out that I had gained a quote by way of Yelp a couple of days prior. I gave the receptionist the vehicle information and facts, and he or she quoted me $220 for aftermarket glass. Then I proceeded to inform her that that Price tag was different in the Yelp quotation I obtained. She seemed up the e-mail and afterwards said the quoted fees had been accurate. I required the quality glass so she instructed me that it could Price $245. I agreed considering that I assumed I'd personally be able to make use of the $35 off Yelp sign in discounted in retail store and went ahead and manufactured the appointment.
The safelite rep told me my deductible will be compensated, it's been above per month of going back again and forward, Safelite nonetheless have not designed issues ideal and now the rep tells me they will not. Awful customer service. Never use this firm When you have a completely new auto or perhaps a luxury motor vehicle!
Exceptional customer care! They confirmed up punctually to changed my windshield and were being performed in beneath website an hour or so. I used to be able to get on with my day inst…
When I came, I only required to give them The true secret to my car or truck and in just 20 minutes it had been carried out. I used to be stunned, the crack was barely visible. Extremely advisable!
Stop subsequent Larry K. one/28/2018 Safelite was super easy to manage to arrange an appointment and confirm my coverage protection. I got many phone calls and email messages to verify my appointment. On the day of your appointment, the technician referred to as to substantiate the time he can be at my dwelling.
I did some researches of vehicle glass substitute price tag but all of these are outside of my spending budget. Gladly my Buddy advised this area due to the fact one of his good friends utilized to come here, and of course I was blown up by good critiques.
So just after dropping off my automobile and waiting four+ hours This is when the nightmare begins. I read more get a get in touch with from the male telling me my automobile is able to be picked up. I get dropped off and promptly recognize my auto is way from Completely ready, It truly is literally protected in rags with spray bottles on leading and lightweight fixtures attached inside of AND outside. He then starts off telling me every little thing he was not capable of do correctly, and blames it primarily on the sunsetting and him not being able to see thoroughly; which can be outrageous and no excuse in the slightest degree. Misaligned the back again window, was not capable of Slash throughout the crack mild appropriately, forgot a small back passenger window and to prime it all off he melted my leather-based doorway panel near the entrance passenger seat.
Repairs took about an hour or so (like they promised) and there have been no surprises. Every thing is electronic, they emailed the receipt and now I have a electronic duplicate to send out to insurance plan (very little to scan and hope the adjuster can browse it).